Privacy Policy
1. Introduction & Advisory Desk Status
This website (omaxe-jankipuram.com) is an informational, marketing, and client advisory portal operated by an independent authorised commercial advisory desk in Lucknow, Uttar Pradesh.
We are committed to respecting and protecting the privacy of prospective commercial investors, retailers, and clients. This Privacy Policy details our practices concerning the collection, usage, safeguarding, and disclosure of personal information collected when you access this website, request cost sheets, download floor plans, or submit an expression of interest for commercial units at Omaxe BeTogether Centre Point, Jankipuram.
2. Information We Collect
We collect only the information strictly necessary to service your commercial property enquiry:
- Personal Contact Information: Full Name, 10-digit Indian Mobile / WhatsApp Phone Number, and optional Email Address provided voluntarily through our hero enquiry form, floor plan request forms, or direct phone and WhatsApp interactions.
- Commercial Property Preferences: Category of interest (High-Street Retail Shop, Food Court / Kiosk, Hotel Suite, or Office Space), requirement type (Price List, Payment Plan, Floor Plan, Site Visit), and any specific remarks or notes you submit.
- Technical & Marketing Attribution Data: IP address, device type, operating system, browser specifications, pages visited, referring URLs, campaign attribution tags (
utm_source,utm_medium,utm_campaign), and advertising click identifiers (including Google Adsgclidand Meta Click IDs).
3. WhatsApp Flow & Pre-Chat Attribution Capture
When a visitor initiates a chat by clicking "Chat on WhatsApp" and confirms their details in the pre-chat dialog, their Name and Phone Number along with a unique reference code (e.g., JP-XXXX) are securely registered into our inquiry records before redirecting the visitor to WhatsApp Web or the WhatsApp mobile application.
This pre-chat lead registration ensures our commercial advisory team can provide uninterrupted advisory assistance, verify request authenticity, and maintain statutory audit compliance under UP-RERA guidelines.
4. Purpose of Use
Your details are used exclusively for legitimate business and commercial advisory purposes:
- To respond directly to your enquiry and deliver official brochures, architectural drawings, and price sheets.
- To arrange and coordinate accompanied on-site visits to Sector 6, Jankipuram Extension, Ring Road Corridor, Lucknow.
- To communicate project launch updates, construction milestone progress, and payment schedule terms via Phone Call, WhatsApp, SMS, or Email.
- To evaluate advertising campaign effectiveness, detect fraudulent form submissions, and improve portal usability.
- To fulfill mandatory record-keeping obligations required by UP-RERA and Indian commercial regulations.
5. Zero Data Sale Guarantee & Information Sharing
We maintain a strict zero-spam policy: We do NOT sell, rent, lease, trade, or barter your personal contact details to any third-party marketing companies, database brokers, telemarketers, or loan aggregators.
Your details are shared strictly on a need-to-know basis with:
- Our verified commercial sales advisors and customer desk personnel dedicated to servicing your inquiry.
- The developer’s sales management team (Omaxe Limited / BeTogether) when formal expression of interest, KYC verification, or commercial booking coordination is initiated.
- Statutory regulatory bodies (including UP-RERA) or law enforcement authorities if strictly mandated by applicable Indian law or formal regulatory order.
6. Cookies & Advertising Analytics
We use privacy-compliant cookies and standard analytics tracking tools (including Google Analytics 4 and Meta advertising tags) to measure landing page performance, optimize advertising relevance, and analyze conversion interactions (such as cost sheet requests or WhatsApp button clicks).
These technologies do not collect sensitive banking or payment data. You can control or clear cookies at any time via your browser preferences without losing access to website content.
7. Data Security & Encryption
We implement administrative, technical, and physical safeguards to prevent unauthorized access, alteration, disclosure, or destruction of your personal details. All web data transfers are secured via industry-standard 256-bit Transport Layer Security (HTTPS / SSL). Lead capture requests are processed through authenticated endpoints and stored in restricted-access databases.
8. Your Rights & DPDP Act Opt-Out Procedure
In accordance with the Digital Personal Data Protection Act, 2023, you retain the absolute right to review, update, or request the complete and permanent deletion of your contact records from our advisory systems at any time.
To stop receiving communications or request immediate deletion:
- Reply with "STOP" or "DELETE MY DETAILS" to any WhatsApp message from our desk.
- Call our advisory desk directly at +91 70541 02258 and request deregistration.
All data deletion and opt-out requests are processed without penalty and confirmed within 48 business hours.
9. Operating Desk & Grievance Redressal
For any privacy inquiries, data deletion requests, or regulatory clarifications, please contact our registered advisory desk:
